上海翻譯公司完成銀行家介紹中文翻譯
 

0:11Hello everyone, this is Jens Bohlen from Wincor Nixdorf Banking Division Headquarter. Thanks for joining this video and your interest in our communication. I would like to share with you an update on our Banking Division strategy and especially I would like to talk with you today about the guiding principles of the Banking Division. 

0:11各位好，我是Jens Bohlen，我來自Wincor Nixdorf銀行業(yè)部門總部。謝謝各位參與本次錄像和我們的交流。我要向各位介紹我們最新的銀行業(yè)戰(zhàn)略，尤其是談一談銀行業(yè)部門的指導原則。 

 

0:30The global Banking Division management team, including the regional manager has work together to see what should be the driving principles for our future strategy and the future development of our products and solutions and also our organization. 

0:30 包括地區(qū)經(jīng)理在內(nèi)的全球銀行業(yè)部門管理團隊正共同制定一些原則來驅(qū)動我們的產(chǎn)品和解決方案，以及整個組織的未來戰(zhàn)略和發(fā)展。

 

0:44So we have come to four elements and we called them promise, portfolio, people and,of course, very important, the finance aspect. 

0:44所以我們總結出四個要素，我們稱之為“承諾”、“投資組合”、“人”，當然還有非常重要的“財務”。

 

0:55Let me talk about promise, what does it mean? Probably there are two very significant elements in that guiding principle. One element is that we have to be driven by the heartbeat of our customers. The heartbeat is basically something very personal – the heartbeat of your contact person on the customer side, you should understand what is driving him. But it is also the heartbeat of the customer business. We need to be experts in understanding our customers business. And as a second element that says something about quality: We have to be totally clear that there is no compromise on delivering quality. Quality is the most important thing that we as a service provider, solution provider, product provider, we have to deliver to our clients.

0:55先說說承諾，什么是承諾？這個指導原則大致有兩個非常重要的要素。其中一個是“客戶心跳是我們的驅(qū)動力”。“心跳”是個非常個人化的詞匯-這里指客戶的業(yè)務負責人的心跳。你應該理解是什么在驅(qū)動他的心在跳動。而且它還指客戶業(yè)務的動態(tài)情況，我們必須擅長理解客戶的業(yè)務。第二個要素是關于質(zhì)量：我們必須清楚，關于交付質(zhì)量不得有任何妥協(xié)。對于我們這些服務提供商、解決方案提供商和產(chǎn)品提供商來說，質(zhì)量是最重要的事情，因為我們必須向客戶進行交付。

 

1:37Let me talk about the portfolio and you will see some topics that you would say, well that is very clear, but there is one element that says: Human centric banking interactions. We have to make sure that our products are fascinating consumers in the world that they easy to operate, that they are easy to use and that they are offering customers a choice of input / output channels depending on whatever they want and we see this from today’s technology – different things are possible and we have to be the provider of choice, who can integrate all these elements. There is another element talking about branch transformation and you will hear a lot of communication from our site in the future about the branch and what we will see there as our solutions, because branches are changing and this is a big business potential for us in the world. Then, very important, security – our solutions have to be secure. The best security in the world and they have to be available – available around the clock.

1:37下面說一下投資組合。這里你會看到一些話題，你可能會說“啊，這些我很清楚”，但是所有這些都涉及一件事：以人為本的銀行業(yè)互動。我們必須確保我們的產(chǎn)品易于操作和使用，使客戶能按照自己的需要選擇輸入/輸出渠道，從而吸引全球客戶，我們從我們當前的技術看出這一點-我們能做出改變，我們必須成為能整合所有這些要素的選擇方案提供商。另外還有一個關于分支轉(zhuǎn)型的要素，將來你會聽到我們披露的許多關于分支機構和解決方案的信息，因為分支機構不斷變革，對于我們來說，這是一個全球性的商機。還有一個要素也極為重要-安全性-我們的解決方案必須是安全可靠的。這些解決方案必須具備全球最高安全級別-要始終具備才行。 

 

2:30What does it mean for you as an organization - as people in the organization? It is very important that you are showing to customers your passion for excellence. Customers have to believe that we are really driven by that and customers are believing the people they see and this is you. But you cannot do it alone. What we have to learn as an organization we have to learn to work together. That is probably one of the most difficult things for us. Working together as teams: cross-divisional, cross-functional, cross-regional teams. That is the most important thing – learning to win together as a team.